Practice Building
& Consulting
Documentation &
Billing Systems
Web Site Development

OUR COMMITMENT:
PMG is active in representing our doctors' interests with regulatory entities, payers and other interested parties. We have presented point papers on fee schedule issues, testified at hearings, assisted in creating training programs for physician offices and insurance companies, and in general, tried to keep our network providers informed as well as heard. One of the most important issues facing physicians involves the security, efficiency and handling of billing documents and patient records. Quite simply, paper records and documents have become too expensive and cumbersome for payers, providers and companies like PMG to process and handle. After an exhaustive search , we have finally found tools that can significantly improve the financial performance and operation of your practice through the use of powerful clinical documentation and tracking tools. See Documentation & Billing Systems for more information.
Three years ago, PMG established practice building and consulting services to assist our network providers. The services were based on the premise that our PPO can’t succeed unless our doctors succeed. Central to this goal, we set out to identify systems, and services that could materially
assist any practice in becoming more efficient and more effective in the provision of care.
Practice Building & Consulting
We understand the inner workings of a physician's office from the unique perspective of functioning as both a payer and practice manager. That means we can not only help you with internal operations, we can also objectively assist in improving your image and business relationships with important payers. Many practices are buffeted by inadequate documentation, legacy billing systems, low profits, excessive costs and a shortage of effective personnel. We can help you analyze your practice to determine what is right and what needs improvement, what is profitable and what is costing you more than necessary.

We help our physicians build new practices from the ground up. We also help doctors revamp practices that need everything from minor tweaking to a major overhaul.

Specifically, we assist our doctors and their staffs with compliance programs,


revenue and profit analysis, HIPAA compliant on-line billing, clinical documentation and disease management, MIS analysis (hardware and software), web sites, e-mail and more.
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Documentation & Billing Systems
HIPAA: The New Privacy & Electronic Security Standards
A critical issue that affects virtually every physician and hospital in the U.S. is the electronic storage and transfer of patient information, including on-line billing, payment and claim status queries. By October 2002, every medical provider will be required to submit all billing and documentation on-line in accordance with very specific Federal guidelines. As a practice, you will not be able to comply with all of these electronic transfer and security requirements on your own. You will have to upgrade or replace your existing billing and electronic medical records systems. You, along with every health plan in the U.S., including Medicare, will have to accomplish this by October 2002. Don't take our word for it. Go to the federal government web site http://aspe.hhs.gov/admnsimp for more information. Then call your local hospital administrator, your attorney, your accountant, or contact us here at PMG. It's coming. It affects you. And it's the law. What you don't know will hurt you and it will cost you. Don't wait for a letter from Medicare because it's not going to come. And neither will your reimbursement checks after October 2002 if you are not in compliance. THIS IS NO DRILL. IT'S THE LAW.

The biggest headache facing medical practices today isn't billing. It's DOCUMENTATION and COMPLIANCE and GETTING PAID FAIRLY and ON TIME.

Many tools exist to help practices with Electronic Medical Records (EMR), SOAP Notes, billing, collection and scheduling.

None of them, however, are designed to help the one person in the practice who needs it the most: You, the doctor.

Here's how you can prove this to yourself:
Call your software vendor for your practice management and/or Electronic Medical Records (EMR) system. Tell them you want to produce a complete and original set of encounter notes to support a Level 4 visit that meets HCFA E&M Guidelines. Then ask for a sampling of their documentation system showing the input (your H&P, exam and recommendations) and the output (a complete set of organized notes based on the encounter).

Here's what you will receive: (1) nothing; (2) a brochure; (3) a template system that creates identical SOAP notes for each encounter level; (4) an order form for a dictation system or service.

When you're finished with this exercise, call or email us. We'll provide you with information on efficient, effective and affordable documentation and practice management systems that meet the following criteria:

  • HIPAA Compliant for electronic billing with documentation
  • HCFA Compliant for E&M coding and documentation
  • Flexible enough to eliminate dictation (and its costs)
  • Fast enough to save 2 hours in documenting time per doctor per day
  • Customized by specialty and by physician to meet your specific requirements
  • Fully functional on existing Windows-based operating systems
  • Truly capable of taking any practice paperless
  • Tested and proven in 23 specialties
If you would like us to provide you with a set of "test" notes to send off to your vendor, send us an email or call us here at PMG.

BILLING SYSTEMS NOTES: (a) You do not have to replace your current billing system to use the documentation portion of a recommended system. (b) For those practices using MEDICAL MANAGER, VISIONARY or SOFT-AID, the recommended system offers complete export of documentation to the billing system and complete import of patient and demographic data.

IMPORTANT NOTE

FEDERAL AND STATE LAWS hold the treating physician solely responsible for proper documentation, coding and ethical practice conduct. That means, at a minimum, treating physicians are responsible for adopting and implementing Evaluation & Management (E&M) Guidelines for office/hospital visits, properly documenting each encounter, and properly coding and billing each procedure based on established guidelines and written documentation. Failure to do so is officially regarded by the Department of Justice as fraud and/or abuse.


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Web Site Development
Numerous surveys reveal that the #1 use of the web is by laypersons "researching" medical conditions and treatment. Many states are now encouraging individuals to check out their doctors by posting detailed credentialing and claim information on state-supported web sites. The trend is clear: more patients will be checking out their medical conditions and doctors on the web than anywhere else.

If you're not visible on the web, you need to be. And while you're at it, give them more than just a picture and your CV. We can provide active links for new or existing patients directly to your office. E-mail, on-line scheduling, medical Q&A, results of tests, and pre-filling of patient questionnaires are just some of the outreach programs that can help you attract and keep the kind of business you want and need.

All information is protected by multi-level security features that include: Server-side secure socket layers (SSL), internal software/hardware firewalls, and permission-based access levels on the client side.

For more information, call or Contact Us at PMG. We'll get you started on building a web presence that does important work and one that you can be proud of.

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